IMPROVING THE EFFECTIVENESS OF EMPLOYEE PERFORMANCETHROUGH PERSONALIZED BLENDED LEARNING METHODAT DINDUKCAPIL BANYUMAS DISTRICT

Abstract

Increasingly fierce competition in the digital era requires organizations to improve performance effectively and efficiently by utilizing technology. In this case, the Population and Civil Registration Office (Dindukcapil) of Banyumas Regency seeks to improve the performance of its employees to achieve organizational goals. One of the challenges faced is the lack of employee knowledge about the software used and the limited number of employees who perform application backups. To overcome this, the author proposes the implementation of a blended learning method that combines online and offline training to improve the effectiveness of employee performance. The internship carried out at Dindukcapil provided an opportunity for the author to be directly involved in various administrative processes and population services. This internship includes managing administrative data, inputting monitoring and evaluation data, archiving documents, and providing services to applicants. Through the implementation of digital information systems, such as integrated information systems and cloud computing, Dindukcapil is able to improve operational efficiency and the quality of public services. The results of the internship show that direct involvement in Dindukcapil's operations helped the author gain valuable practical experience and made a real contribution to improving the effectiveness of employee work. The blended learning method is expected to be a solution to overcome the existing obstacles, while improving the quality of human resources in Dindukcapil of Banyumas Regency.