DIGITAL TECHNOLOGY IMPLEMENTATION IN A STRUCTURED APPROACH TO VENDOR PAYMENT VERIFICATION AT BANK DKI

Abstract

The integration of digital technology within a structured approach to verifying vendor payment documents at Bank DKI Pusat plays a crucial role in ensuring transactions are conducted accurately and in compliance with established procedures. However, before implementing this structured approach, the verification process encountered several challenges, including data inconsistencies, incomplete documentation, and inefficient coordination between work units. Therefore, this internship aims to explore and evaluate the effectiveness of digital technology in supporting a structured approach to enhancing the accuracy and efficiency of payment document verification. The methods employed in this internship include direct observation of the verification process, document analysis, and consultations with mentors and relevant staff. The findings indicate that standardizing procedures through SOPs and operational guidelines on the EPP (Electronic Company Regulation) platform, staff training, and the utilization of track databases have significantly improved data accuracy, accelerated the verification process, and enhanced transparency in the payment system. Despite challenges such as document complexity and reliance on internet connectivity, regular staff training, increased vendor awareness, improved coordination between work units, and the continued use of digital tools—such as track databases and digital SOPs in EPP—have contributed to streamlining the verification process. Overall, the structured approach has proven effective in enhancing both the efficiency and accuracy of vendor payment document verification at Bank DKI Pusat.