IMPLEMENTATION OF BRIMEN SYSTEM IN OPTIMIZING DIGITAL DATA ENTRY IN PT BANK RAKYAT INDONESIA

Abstract

This article discusses the implementation of the BRIMEN system by Bank Rakyat Indonesia (BRI) to improve efficiency and security in managing customer documents through structured and integrated digitization. Although the system is expected to speed up access and simplify the data management process, in practice there are still various operational constraints that affect its effectiveness. This study uses a natural experimental approach to assess the impact of BRIMEN implementation on customer document management, especially in improving the efficiency of data search as well as the security of digital document storage. The results show that compared to previous manual methods, the use of BRIMEN is able to speed up document access, minimize the risk of data loss, and reduce operational costs through reduced paper usage and physical storage space. Digitalization through BRIMEN has been proven to improve the efficiency of credit document management by enabling faster data access, better security, and optimization of operational costs. However, the success of this system is also influenced by external factors, such as policy differences in each BRI work unit and the readiness of human resources in adapting new technology. To ensure the sustainability and effectiveness of the BRIMEN system, it is necessary to strengthen technological infrastructure, increase employee competence, and risk mitigation strategies to overcome technical and operational obstacles. With these steps, it is expected that BRIMEN can contribute more optimally in supporting digital transformation at Bank BRI and improving the quality of banking services for customers.