OPTIMIZATION OF DIGITAL ARCHIVING OF GUARANTEE FILES AT BPJS KETENAGAKERJAAN PURWOKERTO BRANCH OFFICE

Abstract

This article explains the archiving process at BPJS Ketenagakerjaan KC Purwokerto. In an effort to develop a company, all company needs to pay attention to the business processes that occur in it, one of which is the management of document archives. The field of archiving carried out by BPJS is the claims of social security participants from claim submission activities from BPJS including Jaminan Kecelakaan Kerja (JKK), Jaminan Hari Tua (JHT), Jaminan Kematian (JKM), and Jaminan Pensiun (JP) from companies or individuals. Archives at BPJS Ketenagakerjaan include membership archives, supervision and inspection archives, archives of general materials (BUBM), and archives of claims of guarantee participants. Although the archiving process is one of the most important things, the effectiveness of archiving at BPJS Ketenagakerjaan KC Purwokerto is still not optimal. This is because there are still various obstacles such as lack of manpower and infrastructure. Although in the archiving process, BPJS Ketenagakerjaan has used two formats, namely physical and electronic, but due to the increasing number of documents, lack of manpower, and limited facilities and infrastructure, the archiving process has become ineffective.