DIGITAL ADMINISTRATION MANAGEMENT AT PT JASA RAHARJA PURWOKERTO REPRESENTATIVE OFFICE

Abstract

PT Jasa Raharja is one of the industries that has an important role in Indonesia is a social insurance company. Since 1961 PT Jasa Raharja has been part of a State-Owned Enterprise (BUMN) that manages insurance to provide accident compensation services for every road user such as public transportation passengers, private vehicle passengers, public vehicle passengers and pedestrians. Transportation is one of the needs of the community because transportation is used as a tool to facilitate daily community activities. This causes transportation to be very much needed as a support for daily community activities. Transportation activities throughout Indonesia are relatively dense. Problems at PT Jasa Raharja (Persero) Purwokerto representatives related to providing compensation to victims of road traffic accidents. PT Jasa Raharja has implemented a cashless system where the provision of compensation has used cashless, with cashless all employees can find out who has been given compensation assistance to victims of traffic accidents. PT Jasa Raharja itself has an evaluation policy regarding the provision of compensation to the community who have road traffic accidents at PT Jasa Raharja (Persero) Purwokerto representatives, the implementation according to Jasa Raharja employees is 100%, while according to the community it is only 75% implemented in the policies provided by PT Jasa Raharja, there are still people who are lacking in compensation