EFFECTIVENESS OF E-GOVERNMENT-BASED OFFICE APPLICATION INNOVATION SYSTEM (SIAP) WEBSITE UTILIZATION AT PT JASA RAHARJA PURWOKERTO

Abstract

Along with the current modern era, many companies have adopted a digitization system for the company's operational activities. PT Jasa Raharja can improve operational efficiency and the quality of services provided to the community through the application of technology. Based on the explanation stated above, the author is interested in knowing the effectiveness of digitizing the E-government-based administration system implemented by PT Jasa Raharja Purwokerto Representative Office. The results of observations, directly studying the SIAP Mobile website and interviews with users, namely employees of PT Jasa Raharja Purwokerto Representative Office, can be concluded that the adoption of an E-Government-based digitization system carried out by PT Jasa Raharja Purwokerto Representative Office has contributed significantly to the efficiency and productivity of employee performance. The utilization of the E-Government-based SIAP Mobile website at PT Jasa Raharja Purwokerto Representative Office has had a direct impact on the timeliness required for the mail management process so that responsibilities can be completed quickly, precisely and effectively. This shows that the application of the SIAP Mobile website based on E-Government has had a positive impact and influence and has brought real changes in carrying out mail management and accessing information. Therefore, from the aspect of real change, it can be said to be effective.